Training and Consulting
I’m Not Just an Online Sales Counselor Trainer, I’m an OSC Advocate
Look. This post COVID climate is crazy. First it was crazy when everything went online and builders FINALLY started to embrace the role of the OSC, and those that had them thanked their lucky stars that they were able to pivot quickly. And now it’s crazy with the rising cost of materials, interest lists 100’s…
Read MoreOnline Sales Counselor Training Isn’t About the Hours or Canned Packages
I get asked all the time by builders if I have an hourly rate or an hourly package they can purchase. I also have builders that ask me if I have a recorded set of lessons. The thing is I can’t track hours, and I can’t feel good about putting together pre-canned “education.” If someone…
Read MoreEngaging Questions that Make Your Job Easier
There are many facets to the role of an online sales counselor. OSC’s are the face of the company and are positioned to be that “guide” throughout the online sales process. The goal is to build trust, provide information and open up rapport with everyone who reaches out and shows interest. One aspect of that…
Read MoreQuick Tip Tuesday – Getting the Most Out of Educational Opportunities
Both online sales counselors and leadership can benefit from opportunities like IBSx. It’s important to take the time to expand knowledge and explore new possibilities when trying to constantly refine and improve your online sales program. This year with IBS education being presented in an online format – IBSx (thanks Pandemic!) this is an opportunity…
Read MoreUpcoming Events and Speaking Engagements for Blue Gypsy Inc.
The Month of February is packed full of events! Leah Fellows, the owner and online sales counselor trainer at Blue Gypsy Inc. will be speaking at several virtual events across the country. IBSx February 9-12 – Make sure to get your all access pass! With 100+ education sessions across 9 industry tracks there will be…
Read MoreHave Online Sales Systems In Place BEFORE The Home Building Market Changes
Systems need to be in place if you want to grow and maintain during the highs and lows of the new home building market. People will always be buying real estate, it’s just their methods and what’s important to our buyers changes as the market fluctuates. This is the toughest point to get across in…
Read More3 Blue Gypsy Inc. Trained Online Sales Counselors Going For Gold at Nationals 2021
Three Blue Gypsy Inc. trained OSC’s have already been awarded silver for OSC of the year and are going for gold at the NAHB Nationals 2021. Awards and recognition are well deserved this year and that’s why I nominated Charla Ellenbrand at Elite Homes in Louisville, KY, Brittany Richardson at Epic Homes in Littleton, CO,…
Read MoreThe Power of Abundance – Blue Gypsy Inc’s 5 Pillars for Helping Homebuilders
It’s interesting. I just had a conversation with someone in the home building industry and as always the topic of abundance came up. (Because I bring it up because it’s so important to me!) I am a STRONG believer in the powerful mindset of abundance. And yet, when I look at the 5 pillars on…
Read MorePodcast: Kevin, Greg and I Chat About the Importance of Online Sales
Have you heard of The Home Builder Digital Marketing Podcast? Kevin Weizel at Outhouse – amazing interactive floor plans, digital renderings, and virtual tours for builders and Greg Bray at Blue Tangerine – incredible websites and marketing for new home builders, joined forces to bring you a great industry podcast chalked full of important information…
Read MoreRoles, Responsibilities, and Expectations of the OSC and the Online Sales Counselor Program
Recently I needed to write up a detailed description for a client of the roles, responsibilities and expectation of the OSC. While this company already had an OSC program previously it wasn’t set up for optimum sales. It’s important to understand what an OSC is supposed to do – like make the appointment. And not…
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