What DiSC Can (and Can’t) Tell You About Finding a Great OSC

Unicorn juggling fire, smiling and holding a clipboard

Hiring an Online Sales Counselor (OSC) is like finding a unicorn that can juggle fire while smiling at strangers and analyzing a spreadsheet—all at the same time. No one person is going to nail every skill on the wishlist: people skills, task management, analytical thinking, adaptability, emotional stability, and the drive to perform. That’s why tools like the DiSC assessment can be incredibly helpful—not as a crystal ball, but as a flashlight to illuminate learning styles, communication patterns, and potential red flags. Over the years,…

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Anti Social On My Social Networks

May 10, 2011

I find it ironic that a large part of my business is helping other companies with social networking as part of their lead management and interactions. I currently teach companies how to target their message while not selling. Socialize, while not bombarding people with their product through social networking tools. I help companies search out groups and followers that will be the right place to interact with on the web. I write and or edit…

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Does Facebook Rage Exist?

April 20, 2011

What are your thoughts? Do you think that with the growth and popularity of facebook there is now something called facebook rage? Yes I’ve coined this term myself…though I googled it and I found this in the Urban Dictionary: When a person getting angry at another person for interrupting their Facebook time…this isn’t what I’m talking about. Yes the bad sentence structure is in the urban dictionary. I’d have said when a person “gets” not…

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TED Talks: What Does It Feel Like To Be Wrong?

April 19, 2011

What does it feel like to be wrong? We can all learn from Kathyrn Schulz on being wrong in this TED Talk. If you’ve never visited the TED Talks site you are missing out. These talks expand your mind, make you think, and help you become a stronger individual both in your personal and your professional life. If you take 20 minutes a day to listen to a random TED Talk I’m sure it will…

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Nothing Like Under Estimating How Long A Project Will Take

March 21, 2011

Time management. A key ingredient to being an effective small business owner or independent contractor. Your time is literally money. You need time to spend on each client and project. And you need to know how effectively to manage all that time, juggle your projects and keep your clients happy. But there are times when a project balloons out of control. A contractor quits, you run into glitches, simple things become more complex and all…

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When it Comes to Email Communications: Stop-Breathe-Think-Act

March 16, 2011

Okay everyone, deep breath. I’ve seen a lot of miss communications via email lately, not just in my business, but others seem to be having the same problems as well when we compare notes. This happens in a fast paced, stress filled environment both on personal and on professional levels. There’s a good reason for this. Black and white typed emails are only one third of the story. Communication is a fragile and tricky thing.…

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Successful Email Marketing: Permisson Is The Key

March 1, 2011

Scraping emails off facebook, linkedin, or business cards for your newsletter is not cool. This is why email marketing gets a bad name. First off the key to correct and effective email marketing is to have a permission based list. Translation: a list of people who want to get your emails. Just because someone hands you a business card at a networking event or accepts your friendship on a social network does not mean that…

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