What DiSC Can (and Can’t) Tell You About Finding a Great OSC

Unicorn juggling fire, smiling and holding a clipboard

Hiring an Online Sales Counselor (OSC) is like finding a unicorn that can juggle fire while smiling at strangers and analyzing a spreadsheet—all at the same time. No one person is going to nail every skill on the wishlist: people skills, task management, analytical thinking, adaptability, emotional stability, and the drive to perform. That’s why tools like the DiSC assessment can be incredibly helpful—not as a crystal ball, but as a flashlight to illuminate learning styles, communication patterns, and potential red flags. Over the years,…

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Outsourced: Not the Show

January 10, 2011

Blue Gypsy Inc has grown so much in it’s one year of existence. This is a wonderful thing! This time last year I sent my first proposal out into the world and was busy getting my company name Blue Gypsy, incorporated. Now I have several happy clients who keep me very busy. I’m not complaining! In this economy it’s so nice to be needed and wanted, and actually lead management should be the business of…

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Thousand Crane Project: Touching The World Through Ripple Effect

January 2, 2011

Have you ever heard about the Legend of 1000 origami paper cranes? Ancient Japanese folklore promises to grant a single wish to anyone who folds a thousand paper cranes. Well yesterday I came across the fan page, Thousand Paper Crane Project. Rich Greenhagen, a resident of Virginia Beach, has a unique goal. He’s folding 1000 paper cranes to spread love around the world. It started out as a poem, then became a story and then…

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Twenty Christmas Light Displays I’d Hate To Disassemble

December 27, 2010

Christmas is one of my favorite times of the year, but taking down all the lights and decorations is not my favorite….I take heart in the fact that I don’t have to deal with the disassemble of the following Christmas displays. (But man I love to watch them!) Take a look at these 20 amazing works of art!1. Music Box Dancer 2. Frisco Christmas Lights – Wizards in Winter 3. Coca Cola Holiday Song 4.…

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Lead Conversion Optimization: Lead a Horse To Water…And Make Them Drink

December 23, 2010

My previous blog post talked about developing a system to manage your leads. If you generate leads and then do not have a systematic way to deal with them, you might as well not have paid to generate the leads. Darin Persinger of Productivity Junkies has some great insights in the following video into the topic of Lead Conversion Optimization. The fact is you can’t convert a lead if you don’t have a system. But…

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Lead Management: Having a System

December 20, 2010

When I tell people my business is Lead Management, sometimes I get weird looks. What is that? What do you mean lead management? Do you generate leads for clients? Lead generation and lead management are two different things. You can’t have one without the other. But if you only generate leads and you don’t manage them you might as well not bother. There are services out there, especially in the real estate realm, that will…

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A Soldier’s Silent Night: How To Get Involved During The Holidays

December 8, 2010

I love this time of year. It’s pretty to drive down night streets and see lights and colors aglow. There’s the smell of cinnamon, spice, evergreen and woodsmoke in the air. Visions of fires in the fire place and chestnuts roasting take me back to my childhood. People are a little bit nicer as you smile and chat with strangers in stores. More bells appear to mark your entrance into shops and homes. Winter scenes…

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