Let’s talk about something that trips up a lot of OSCs, especially those just getting their feet under them: the difference between marketing messaging and your communication as an Online Sales Counselor. Yes, yes… I know you’re working for a home builder. And yes, marketing is super important. It drives interest. It tells the brand story. It pulls people in. But here’s the deal OSCs: you’re not marketing. You’re communicating. Once that lead hits your inbox, your job shifts from drawing attention to building connection.…
Read MoreDown To The Wire: Ready To Launch – Geekette’s Club March 24
It’s coming down to the wire! This time next week, we will be doing the final clean and moving to our new location in Northern Virginia. Hard to believe but so glad we live in such a mobile society. When creating Blue Gypsy Inc, my goal was to set up a business that could be done from anywhere. Just the nature of Lead Management lends itself to our mobile society. I don’t need to be…
Read MoreGoals: You Can’t Set It And Forget It!
Goal setting is something I used to teach teenagers on sailboats in the summertime. Goals are important and more importantly they need to be attainable. Most of the time it’s about incremental changes to reach your goals, and it’s about focusing on mini goals that help you reach the final target. It is so easy to make excuses on why we can’t achieve our goals but really at the end of the day…they are excuses.…
Read MoreEmbracing a Smart Phone: Removing My Head From The Sand
I’m finally stepped out of the dark ages…. I changed over to an iphone today. I’ve been waffling on this decision to move from a “dumb” phone to a “smart” phone for a while now. It’s funny, I don’t mind change when it comes to traveling. I love changing from country to country seeing new sights and experiencing new places. But I’ve never been a fan of technology. I don’t pick it up quickly so…
Read MoreFacebook Friend or Spammer?
I’ve never used the unfriend button until the other day. I didn’t get into a mortal fight with a friend, I didn’t take my toys and go home…no, I was getting too much spam! That’s right spam on facebook in the form of fan page suggestions and events. But they weren’t just any fanpage and events they were “How to make millions of dollars…blah blah blah.” These are the websites and the emails that I…
Read MoreDo Years Always Equal Experience?
Recently I read a tweet, “Wait, ur biz is paying 2 learn from someone w/ less than 2 years of experience. Isn’t that called an intern, at best an associate?” Interesting point, however experience comes in all kinds of forms. Life experience, people experience, job experience, and many skills cross over from industry to industry. So I guess it would depend on all the experience that a person has compiled over years of life, and…
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