What DiSC Can (and Can’t) Tell You About Finding a Great OSC

Unicorn juggling fire, smiling and holding a clipboard

Hiring an Online Sales Counselor (OSC) is like finding a unicorn that can juggle fire while smiling at strangers and analyzing a spreadsheet—all at the same time. No one person is going to nail every skill on the wishlist: people skills, task management, analytical thinking, adaptability, emotional stability, and the drive to perform. That’s why tools like the DiSC assessment can be incredibly helpful—not as a crystal ball, but as a flashlight to illuminate learning styles, communication patterns, and potential red flags. Over the years,…

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And The Winner Is….Great Design and Attentive Customer Service

February 4, 2010

And the winner is…… After 5 days and over 200 submissions from all over the world, I chose my logo. By running a contest through a crowdsourcing website called logomyway.com I found that it wasn’t only the design that won the race. It was also customer service. Something I wasn’t expecting at all when I decided to hold a contest to create my Blue Gypsy, Inc. logo. Kristen, the designer of my logo, not only…

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Check Out The Contest to Design Blue Gypsy Inc.’s Logo

January 31, 2010

Right now I’m fully engrossed with the creative process happening on LogoMyWay.com! With more than 3 days to go, in a 5 day contest, designers from all over the world are submitting ideas to help brand my new company Blue Gypsy, Inc., by creating a logo. Recently I told, @socialsonya, the boss chick at Wave Marketing, and the founder of an amazing new concept, the Geekette’s Club, that I wanted to hold a contest on…

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Values and Goals Go Hand-in-Hand

January 27, 2010

Since my last post was about values, I wanted touch on goals. Goal setting is always something I’ve felt passionate about. Values and goals go hand-in-hand and make up who you are. Once you define your values, the things that make you tick and how you want to operate your life, your business, and your online presence, the next step is to use those values to define your goals. Whether they are social media goals,…

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Jeff Turner: "Social Media Is Value Driven"

January 24, 2010

Yesterday at Social Media @ the Beach, a local SM event in Hampton Roads, listening to the Keynote speaker, Jeff Turner, was like listening to an old friend. Actually one of my best friends…my Dad! Let me explain. My father has always been one of my mentors. I’m lucky. Not only is my father a great dad, and a successful business man, but he also was a mentor and coach to groups of CEO’s for…

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And the Miss Understanding…OSC’s Pay Attention, That’s Their Job!

January 16, 2010

In my last post I talked about an agent who put out a public tweet on losing a sale due to perceived lack of follow-up on the part of a customer… My intention was never to slam this agent nor make her look bad. (hence I kept the name out of it) And for the record, this is an excellent agent with an amazing track record. The point of my post, and if I missed…

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"I Sell Houses, I Do Not Sell Attention."

January 13, 2010

Okay did that get your attention? Recently I was reading through my twitter feed and a real estate professional had this written in their feed lamenting the fact that they lost a sale because someone said their follow-up was poor. As an Online Sales Consultant, and Lead Gypsy (CEO) of my new business, Blue Gypsy, Inc. a lead management service for builders and real estate professionals, I can tell you that attention is exactly what…

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