Marketing Messages vs. OSC Communication: Why Your Emails Should Sound Human

Let’s talk about something that trips up a lot of OSCs, especially those just getting their feet under them: the difference between marketing messaging and your communication as an Online Sales Counselor. Yes, yes… I know you’re working for a home builder. And yes, marketing is super important. It drives interest. It tells the brand story. It pulls people in. But here’s the deal OSCs: you’re not marketing. You’re communicating. Once that lead hits your inbox, your job shifts from drawing attention to building connection.…

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Quicky Cute Christmas Story…I mean Social Media Story…

December 16, 2009

Okay so this time of year I become obsessed with these cute hard to find ornaments that are no longer in production. Yes these Opus n’ Bill ornaments are goofy and they make me smile. They remind me of the little kid inside that loves cartoons and comic books. My boyfriend actually got me hooked on them, he’s the biggest little kid with his Lego’s, love of opus, and if you’ve never seen a Wish…

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Twitter Duh’s and No Brainers to Elevate Your Impact and Interaction in Twitterland

December 5, 2009

Some twitter tips, from my twitter observations on a gray Saturday in December…take it or leave it. 1) If you have multiple twitter accounts (And I mean like 3,4 or more) Don’t send the SAME update from all of them….especially if you are using hashtags then there is a long stream of the same update and to be honest you aren’t helping yourself, you’re looking like spam. 2) Don’t use the bird…if you are ready…

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2 Blogs, Or Not 2 Blogs…That is My Question 2 YOU!

December 3, 2009

Last night I attended “Entering the Blogosphere” at the Social Media Club Virginia Beach. Now of course if you are reading this blog, you know I already blog and you may know that I have two blogs! Now here’s my dilemma, and I need some insight and feedback from you all if you are reading it, should I combine my two blogs? Okay first, just so you know, the “Boss Chick” at Wave Marketing says…

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Attitude of Gratitude: TweetsGiving Tonight! Gordon Biersch, Town Center VB

November 24, 2009

Tweetsgiving is tonight! November 24th at Gordon Biersch in Virginia Beach. The planning and execution have been a marvel of modern social media, and elbow grease. When Sonya Schweitzer the “Boss Chick” at Wave Marketing (@socialsonya) came to me and told me that she wanted to plan a TweetsGiving event in Virginia Beach to benefit a great charity, Epic Change. I said, “Count me in!” We also teamed up with local event planner, Karen Clements…

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To Friend or Not To Friend: All Part of Personal and Professional Brand and Reputation Management

November 18, 2009

Social Media is a great way to network, create your brand, interact with a community, and through genuine shared interests and interactions perhaps reach a client base. Or at the very least, create an environment where people want to talk about you in a positive light and refer you, your product, or your business to their friends. Isn’t that the gist of it? Well, sometimes I find myself wondering, am I branding myself, my company,…

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TweetsGiving a Social Media Charity Event: What Top Ten Things Are You Grateful For?

November 11, 2009

Who would have thought that when I started my exploration of social media, it would become an addiction. But I’ve begun to realize the powerful way you can help promote change through the use of these social outlets. Most recently I’ve encountered a great way to pay it forward. Now I find myself, through social media avenues, helping to co-ordinate TweetsGiving Virginia Beach, a charity event with some great folks I’ve met through social networking.…

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