In our last blog post about One Team, One Experience I talked heavily about alignment. If the move from online to onsite is done well, it should feel natural from the buyer’s perspective. Exciting, even. The OSC should be building anticipation, not creating confusion. It should sound more like: “I’d love for you to meet my good friend; they’re going to have a much better handle on those specific house questions and help you take the next step.” That is a handoff. Not:…
Is Lead Management The Same as Gardening?
The other day I attended my first networking luncheon in Northern Virginia. I just moved recently and now that I’m starting out from scratch, it’s an interesting process. Sometimes networking is a little bit like traveling around the world. There are set questions that people ask as soon as you meet them. With travel it was the where have have you been, where are you going how long are you traveling variety of question. But…
Checking Out The International Building Scene: Costa Rica!
“I’ll go with you!” As soon as my Realtor friend, Dawn Miller, said she was going to Costa Rica to check out some new homes communities for her international real estate business, those were the words that immediately flew out of my mouth. “I’ll go with you!” If you read my travel blog, you’d know I’ve been going through major travel withdrawal, and so the idea of taking a business trip to Costa Rica sent…
Realtors: Should You Push Your Listings on Facebook and Twitter?
Are twitter and facebook the best places to push out your listings? If all I ever did was talk about my travels around the world, people would shut their ears, roll their eyes, and walk away. If people can’t identify with what you are doing they tend to filter it out. The same goes for listings on facebook and twitter. I’ve noticed one local brokerage puts out listings only on twitter, and they do it…
Question: Who Wears The Pants in The Home Shopping Process? Answer: The Buyer!
I’ve been shopping some builder websites for an international project I’m working on. Perhaps I’ll finally be able to combine both my love of travel and my love of selling houses, but more to come on that later. It amazes me how much money is obviously put into some of these websites, yet they aren’t getting their money back out. So far I’m on 72 hours out, and no follow up off of 3 different…
Buyer’s Market Misconception
Here is the gist of a current phone conversation I had with a potential buyer exhibiting a total lack of understanding as to what the term buyer’s market really means. The phone rings on an evening after 9:00 pm. Me: “Thank you for calling our builder today, my name is Leah, how may I help you?” Caller: “I’m looking at your community online and I want a 1 story house.”Me: “Great, we do have homes…
And the Miss Understanding…OSC’s Pay Attention, That’s Their Job!
In my last post I talked about an agent who put out a public tweet on losing a sale due to perceived lack of follow-up on the part of a customer… My intention was never to slam this agent nor make her look bad. (hence I kept the name out of it) And for the record, this is an excellent agent with an amazing track record. The point of my post, and if I missed…
"I Sell Houses, I Do Not Sell Attention."
Okay did that get your attention? Recently I was reading through my twitter feed and a real estate professional had this written in their feed lamenting the fact that they lost a sale because someone said their follow-up was poor. As an Online Sales Consultant, and Lead Gypsy (CEO) of my new business, Blue Gypsy, Inc. a lead management service for builders and real estate professionals, I can tell you that attention is exactly what…
Can’t We All Get Along: I Think People Have Lost Their Minds
The current economy seems to have given people permission to lose all common sense. Especially in the realm of New Homes Sales. Apparently as long as you site “The economy” and the current state of the housing industry, you should be able to do anything you like. New rules seem to dictate that you should be able to ask new homes sales agents to show you property at all hours of the day or night…
Are Jobs in Sailing And Real Estate Both 24 Hours A Day?
Why is it so difficult at times for buyer’s agents and new home sales agents to get on the same page? We all share a common goal, to help someone find their dream home. Doesn’t that makes us on the same team? Yet at times it’s like we are in two completely different professions. As an Online Sales Consultant for a new homes builder I deal with many different people all over the world on…